Policies
Privacy Policy
We value your privacy and are committed to protecting your personal information.
When you place an order or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details. This information is used only to process orders, provide customer support, improve your shopping experience, and communicate with you about your purchase.
We use secure payment providers to process transactions and do not store your payment card details on our servers.
We may use cookies and similar technologies to enhance website performance, remember your preferences, and analyze site usage.
Your personal information is never sold to third parties. We only share it with trusted service providers when necessary to fulfill orders, process payments, or comply with legal obligations.
You may request access to, correction of, or deletion of your personal information by contacting us.
By using this website, you agree to this Privacy Policy.
Shipping Policy
We aim to process and dispatch all orders within 1–3 business days after payment is confirmed.
Shipping times vary depending on your location and selected shipping method. Estimated delivery times will be provided during checkout, but delays may occur due to customs, weather, or carrier issues.
Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Customers are responsible for providing accurate shipping details. We are not responsible for delays or additional charges caused by incorrect addresses or customs regulations.
If your order arrives damaged or you experience a shipping issue, please contact our support team within 7 days of delivery so we can assist you.
Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.
To be eligible for a return, the watch must be unused, in its original condition, and returned with all original packaging and accessories.
Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item is defective, damaged, or we shipped the wrong product.
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery so we can arrange a replacement or refund.